Docs

Product areas

Voice By Cozmotec centres on Agent Studio, voice conversations, business intelligence, integrations, and analytics. Each area is managed so you configure intent — not telephony infrastructure.

• Agent Studio — personality, knowledge, booking rules
• Voice — natural phone conversations with clear handoffs
• Integrations — calendars and tools you already use
• Analytics — what callers ask and what gets booked

How Cozmotec manages the stack

You describe how the business should answer. We configure and maintain the voice layer, keep knowledge aligned with your brief, and give you a place to review conversations and bookings.

Security and data

See Security and Privacy for retention, access, and how we handle caller information. Status shows current platform availability.