Solutions

Salons & spas

Keep chairs filled and rebooks flowing — callers get bookings, hours, and service answers without pulling a stylist off the floor.

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Call types we cover

  • New appointment booking and availability
  • Reschedule, cancel, and rebook requests
  • Service, pricing range, and duration questions
  • After-hours and lunch-break coverage

Agent roles

  • Receptionist agent
  • Rebooking and reminder line
  • Spa intake assistant

Questions

Will it book into our calendar?
Where integrations allow, yes. The agent checks openings and creates appointments in the system your front desk already uses.
Can it explain our services?
It answers from the service menu and policies you provide — duration, add-ons, and preparation notes — and hands off when a consult needs a human.
Does this replace our receptionist?
No. It covers overflow and after hours so staff can stay with clients in the chair. Humans still own complex consults and walk-ins.

Ready for salons & spas?

Cozmotec configures the agent around your hours, services, and handoff rules.

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