Solutions

Education

Admissions, scheduling, and campus questions answered promptly — so families get clarity without tying up your front office all day.

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Call types we cover

  • Admissions and program inquiry calls
  • Tour and appointment scheduling
  • Hours, calendar, and campus FAQ
  • After-hours message capture for staff

Agent roles

  • Admissions assistant
  • Front-office overflow agent
  • Tour scheduling line

Questions

Can the agent discuss tuition or aid?
It shares published program and process information you approve, then books a counselor or admissions follow-up for personal financial conversations.
Will it schedule campus tours?
Yes where calendars are connected. The agent offers open slots, confirms contact details, and writes the tour into your system.
Who updates term dates and hours?
You send changes; Cozmotec keeps the agent current so callers hear the same calendar your office publishes.

Ready for education?

Cozmotec configures the agent around your hours, services, and handoff rules.

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