Solutions
Restaurants
Tables, hours, and specials answered while the floor stays busy — callers book or get a clear next step without ringing the kitchen.
Get startedCall types we cover
- Reservation requests and party-size questions
- Hours, location, and parking guidance
- Specials, dietary, and private-dining inquiries
- Peak-service and after-hours overflow
Agent roles
- Reservations agent
- Host-stand overflow line
- Events and private-dining intake
Questions
- Can guests book a table by phone?
- Yes. The agent collects date, time, and party size, confirms against availability where connected, and confirms the booking with the guest.
- What about large parties or events?
- Routine tables stay with the agent. Large parties and private dining follow your rules — often a capture of details plus a handoff to events staff.
- Will it know tonight’s specials?
- It answers from the menu and notes you keep current. Cozmotec updates the agent when you change specials, hours, or holiday closures.
Ready for restaurants?
Cozmotec configures the agent around your hours, services, and handoff rules.
Get started